shipping & returns
shipping & returns
shipping policy
General Information: All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Delivery Location: Items offered on our website are available for delivery worldwide, shipping prices may vary. (For international orders please place order using international shipping option)
Delivery Time: An estimated delivery time will be provided to you once your order is placed. Unless there are exceptional circumstances, we make every effort to fulfill your order within 5-3 business days of the date of your order. Business day means Monday to Friday, except holidays.
Damaged Items in Transport: If there is any damage to the packaging on delivery, contact us immediately at abuknafa.Ilc@gmail.com
Questions: If you have any questions about the delivery and shipment or your order, please contact us at abuknafa.lIc@gmail.com
return & Exchange policy
We take pride in our desserts and want our customers to be completely satisfied with their purchases. Unfortunately, due to the nature of our products, we cannot accept returns. However, if you have any questions or concerns about your order, please don’t hesitate to reach out to us and we’ll do our best to make things right.